New Schedule effective February 1st
Wednesday
5:00 PM Cut-Off for Deliveries
Thursday
Miami - Providenciales, Grand Turk
[ Download The Schedule ]
To ensure you enjoy the quick and reliable service that we offer, we ask every customer to adhere to the following shipping regulations:
- 4 copies of the shipping invoice or Air Waybill must be completed and presented at the time of delivery to our warehouse facility or fax a copy of the invoice to our office in advance. These documents must include a full description of content of the packages, quantity, and price. Any items without the necessary information will be held back.
- Packages and goods must be securely wrapped to avoid any damage in shipment.
- Items must be addressed correctly with the full name of the business or recipient, complete address (including the name of the island where the shipment is being sent), and telephone numbers.
- Warehouse receiving hours are 8:30am - 5:00pm Monday to Friday. For next day delivery, goods must be delivered to our warehouse in Miami by 5pm. The flight departs daily at 7am.
- Landed goods in the Turks & Caicos Islands must be collected from our agents within 24 hours of arrival. Arrangements can be made with our agents to clear packages for you. However, if you wish to do so on your own, please provide the necessary approved customs documents before your items can be released.
- Arrangements must be made IN ADVANCE with Turks Air for any shipment containing Hazardous Materials / Dangerous Goods. These shipments require special documentation and will not be accepted or transported by Turks Air unless complete instructions are followed.
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Turks Air will not be responsible for any packages/items that are damaged during shipment.